The Objectives of ISIS

• To contribute to the productivity increase of the innovative process in services
• To understand the rise of international competition in services
• To stimulate the capacity for innovation in commercial and public organizations
• To establish the mechanisms for strategic management in services
• To integrate technological advances and breakthroughs
• To develop measurable indicators of the intensity of innovation in services
• To help in managerial decision-making
• To build an international network of economic partners around the world

Capitalization

• To develop methods to evaluate the capacities of different organizations in termsof innovation and integration of new technologies
• To formulate techniques to estimate the pertinence and economic significance of relevant projects
• To capitalize on new ideas, successful experiences, and key factors of success combined. To share best practices

Coordination

• To organize and contribute to the ideas of companies regarding methods to stimulate innovation in the service industry
• To construct and test managerial games, enabling for an increase in performance for service enterprises and facilitating their growth
• To work towards the consolidation of know-how and managerial competencies in innovation management in the sphere of the service industry