The Objectives of ISIS 
- To contribute to the productivity increase of
the innovative process in services
- To understand the rise of international
competition in services
- To stimulate the capacity for innovation in
commercial and public organizations
- To establish the mechanisms for strategic
management in services
- To integrate technological advances and
breakthroughs
- To develop measurable indicators of the intensity
of innovation in services
- To help in managerial decision-making
- To build an international network of economic
partners around the world
Capitalization
- To develop methods to evaluate the
capacities of different organizations in termsof innovation and integration of new technologies
- To formulate techniques to estimate the
pertinence and economic significance of relevant projects
- To capitalize on new ideas, successful
experiences, and key factors of success combined. To share best
practices
Coordination
- To organize and contribute to the ideas of
companies regarding methods to stimulate innovation in the service
industry
- To construct and test managerial games, enabling for an increase in performance for service enterprises and facilitating their growth
- To work towards the consolidation of know-how and
managerial competencies in innovation management in the sphere of the
service industry
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