Buzás, N. – Lukovics, M. (eds) 2014:
SZTE GTK, Szeged, pp. 13-27.
Addressing the Wicked Problem of Responsible
Innovation through Design Thinking
Xavier Pavie – Daphné Carthy
paper, we present the results of a study conducted with several major actors
from the French financial industry, which aimed at developing a process for
developing responsible innovations by deploying a Design Thinking method. We
begin by presenting the context for the study which includes a brief
description of our approach for understanding and exploring the issues raised
by responsible innovation. This first part also includes a comparative analysis
of the characteristics of RI (responsible innovation) and wicked problems in order to establish a potential
link between the two concepts. Secondly, the Design Thinking method is
introduced as a potentially suitable approach for addressing wicked problems
and thus, RI. Finally, the process for developing responsible products and
services which was developed throughout the study is presented.